Return Policy
Last updated: September 13, 2025
Return Window
You have 30 days from the date of purchase to return items for a full refund. This applies to all merchandise including apparel, accessories, and music-related products.
Condition Requirements
Items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Free from any damage, stains, or alterations
- Include all original accessories and documentation
Return Process
To initiate a return:
- Contact us at info@4am.tv with your order number and reason for return
- We'll provide you with a return authorization and shipping label
- Package the item securely and ship using the provided label
- We'll process your return within 2-3 business days of receipt
Refund Processing
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Non-Returnable Items
Certain items cannot be returned, including custom or personalized merchandise and digital downloads.
Contact Us
For questions about returns, contact us at info@4am.tv or call 401-267-8038.